Saturday, February 02, 2013

G-Lab Argentina: El Exprimidor

“The gap between the official rate and the blue gap rate continues to increase” said one of the
guests during the radio show “El Exprimidor”—one of the most acclaimed and respected news programs in Buenos Aires. “This trend is expected to continue as the supply of official foreign capital diminishes and the need to perform these transactions keeps increasing”. The insightful interview touched on the different economic and political causes of this phenomenon, it
delved into multiple data analysis required to understand the situation--and it discussed different plausible paths for the coming future—some were certainly not optimistic.

The taxi driver and I were following the arguments in total awe—the show was thought-provoking and funny, satirical but astute.  When we both started laughing after a joke about the president, I realized I was actually learning something about this country and that our taxi driver was deeply knowledgeable and very interested about the future of his country. We stopped a couple of steps behind the famous Plaza de Mayo, and walked towards Conexia’s office.

History can certainly teach us much about our present and our future. In 1976, a military coup took place in Argentina. Although the country had experienced different authoritarian regimes in the past, this new one was particularly coercive: it banned political activity, strike rights, and
it implemented policies that made market economics extremely difficult. The political climate of Argentina today is very different, the labor unions do have a place in the political arena and human rights advocates are not silent. Nonetheless, the discomfort of the Argentinians is evident with the path the country is taking and they are not shy to make it visible.

As we prepare for our final presentation, I ponder in the importance of learning and how to convey our message effectively.  We specifically wrote in our report: “One key component of our recommended sales process is to embrace continuous learning by formalizing steps to gather and share feedback. This will create an opportunity for Conexia’s sales process to constantly evolve as their needs change.”
Learning from the past
Learning by doing
Learning for the future

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